Issue link: http://endeavor.uberflip.com/i/136741
DRIVING GROWTH VIA CUSTOMER EXPERIENCE 11:30 – 12:30 Far East Room A leader in Bain's Customer Strategy, Marketing and Retail practice areas and a guru in customer loyalty, Bain partner Aaron Cheris discusses driving organic growth through customer experience. Cheris will explain how a business tool called Net Promoter Score (NPS) can be a simple, powerful way to identify your company's greatest champions—and its dangerous detractors. AARON CHERIS is a partner in Bain's San Francisco office. He joined the firm in 1996. He is a leader in Bain's Customer Strategy, Marketing and Retail practice areas. He is also Bain's global product leader for customer loyalty and NPS. EE SPOTLIGHT: PEAK GAMES' PATH FROM ISTANBUL STARTUP TO GLOBAL PLAYER 11:30 – 12:30 Hunt Room In this session, Endeavor Entrepreneur Sidar Sahin recounts the strategies, tactics and milestones that helped Peak Games grow to become the third most popular social gaming company in the world (after King.com and Zynga). The Turkish company reached 10 million daily users in 270 days, doing so significantly faster than both Twitter (780 days) and Facebook (850 days). Expect an intimate, interactive conversation with Sidar and an inside peek into one of Endeavor's fastest growing companies. SIDAR SAHIN'S passion for technology spans a lifetime in pursuit of building one of the most impactful technology companies globally straight from the heart of his homeland, Turkey. Today, that dream takes shape in Peak Games, the company Sidar co-founded in November 2010. Uniting 30 million online and mobile gamers globally and home to 250 happiness engineers, Peak has already become the world's third largest social gaming company. Sidar's background of serial entrepreneurship, with its many failures, is highlighted by several success stories including companies Sidar also founded/partnered in such as Trendyol (e-commerce), izlesene.com (online video), Funpac and Gamegarden (gaming). 18